1. Data Controller

The entity responsible for the processing of personal data collected through this website is:

C ARTE & DESIGN, LDA
VAT Number: 517254450
Rua Brito Pais, nº 8 B
1495-028 Algés
Portugal

Email: geral@conceitosdearte.pt

For any questions regarding the processing of personal data, you may contact us using the email address above.

2. Personal Data We Collect

Depending on how you use our website, we may collect the following personal data:

• Name;

• Email address;

• Telephone number;

• Billing and/or delivery address, where applicable;

• Information required to process orders;

• Information provided through contact or enquiry forms;

• Information provided in connection with project or design enquiries;

• Technical information relating to your use of the website, such as IP address, browser, device type and pages visited, where collected through cookies or analytics tools.

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Your Data

Your personal data may be used for the following purposes:

• Responding to enquiries and requests submitted through the website;

• Processing and managing orders;

• Processing payments, where applicable;

• Issuing invoices;

• Arranging deliveries and shipments;

• Managing exchanges and returns;

• Providing customer support;

• Managing enquiries relating to architecture, interior design and design projects;

• Sending commercial communications where you have provided consent or where otherwise permitted by law;

• Improving the operation, performance and content of our website;

• Complying with applicable legal and tax obligations.

4. Legal Basis for Processing

Depending on the circumstances, the processing of personal data may be based on:

• The performance of a contract or taking steps at the request of the data subject prior to entering into a contract;

• Compliance with a legal obligation;

• Your consent;

• Our legitimate interests, including maintaining the security of our website and improving our services.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

5. Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law.

Data relating to accounting, tax or other legal obligations may be retained for the periods required by law.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

6. Sharing of Personal Data

C ARTE & DESIGN, LDA does not sell or commercially exploit personal data.

Where necessary for the operation of our business, personal data may be shared with service providers acting on our behalf, such as website hosting providers, payment service providers, delivery and logistics companies, IT service providers, communication platforms and analytics providers.

Such service providers may only process personal data in accordance with applicable data protection legislation and, where applicable, our instructions.

Personal data may also be disclosed where required by law or by a competent public authority.

7. International Data Transfers

Some service providers used in connection with the website may be located outside the European Economic Area.

Where personal data is transferred internationally, appropriate safeguards required under applicable data protection legislation will be implemented.

8. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or other unlawful processing.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights

Under applicable data protection legislation, you may have the following rights:

• Right of access to your personal data;

• Right to rectification of inaccurate or incomplete data;

• Right to erasure of your personal data;

• Right to restriction of processing;

• Right to data portability;

• Right to object to certain processing;

• Right to withdraw consent where processing is based on consent.

To exercise your rights, please contact:

geral@conceitosdearte.pt

We may request additional information in order to verify your identity before processing your request.

You also have the right to lodge a complaint with the competent data protection supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

10. Third-Party Websites

Our website may contain links to websites or platforms operated by third parties.

C ARTE & DESIGN, LDA is not responsible for the privacy policies, content or practices of those third-party websites.

We recommend that you review their respective privacy policies before providing personal information.

11. Children

Our website is not specifically directed at children.

We do not knowingly collect personal data from children without the consent or authorisation of a parent or legal guardian where such consent is required by law.

12. Changes to this Privacy Policy

C ARTE & DESIGN, LDA may update this Privacy Policy from time to time to reflect changes in legislation, technology, business practices or the functionality of our website.

The most recent version will always be available on this page.

Last updated: September 2026